Privacy Policy
How your personal and order information is securely handled at Iron Ridge Hardware Tool Shop.
Overview
This Privacy Policy describes how your personal information is collected, used, and safeguarded when you visit or place orders through ironridgehardwaretoolshop.com.
Information We Collect
When you browse our catalog, we automatically collect basic device telemetry (browser type, IP address, operating system and session identifiers) to ensure site stability and secure shopping.
When you place an order or contact us, we securely collect the details needed to fulfil it: name, billing/shipping address, payment tokenization records, email address, and telephone number.
How We Use Your Data
Order information is utilized strictly to:
- Process credit card authorizations and deliver encrypted order invoices;
- Ship your order with UPS tracked delivery;
- Process returns and requests under our satisfaction guarantee;
- Screen transactions for unauthorized payment activity.
Data Security & Retention
We employ industry-standard 256-bit SSL encryption across all checkout endpoints. We retain transaction data strictly for accounting compliance and to support returns and customer service requests.
Contact Privacy Officer
For questions regarding our privacy standards or data deletion requests, contact our privacy desk directly at support@ironridgehardwaretoolshop.com or call 1-800-762-7529.